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    | Agilent was looking to improve efficiency by streamlining its website, and associated content publishing solution. With over 20,000 complex products supported in 40 countries worldwide, this was a project of significant scale. | 
     
  
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    | An Information Architecture providing highly contextual links to associated content was developed, supported by a customized content publishing tool and comprehensive user manual. The new model successfully provided Agilent with a 25% reduction in overall program costs.  | 
     
  
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    | Sr. Information Architect & Interaction Designer | 
     
   
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